Healthier People = More Productive People

For a number of years, businesses have invested more and more in health and wellbeing initiatives. Large international businesses tend to have the resources to put such initiatives in place, but smaller firms can also introduce positive measures without spending a...

Managing Customer Experience

When we have a positive interaction with a business, we feel good about it, and will probably tell friends or colleagues about the experience. So how do you go about managing customer experience in your business so clients are raving to their friends about you and...

Blogging as a Marketing Tool

When you think of social media, the first platforms that come to mind are probably Linkedin, Facebook and Twitter. Have you ever considered using a blog as a social media marketing tool? Blogs can help drive traffic to your website, help search engines to find your...

Networking Tips for Introverts

Business networking seems easy and tends to come naturally to extroverts. But what if you are an introvert? What do you do if attending a networking event is your worst nightmare? The good news is you can still master the art of networking. Arrive early Arrive early...

Creating a Learning Culture in Your Firm

Creating a learning culture in your business involves a lot more than finding the right mix of training courses and seminars. It’s about creating a mindset among your team. Leading businesses such as Apple, Google, SAP, American Express have embraced learning cultures...

Your guide to surviving a tax investigation

No matter how careful you are with your tax affairs, there’s no escaping the possibility of a tax investigation. You could be the world’s most responsible person when filing your self-assessment, but the fact that HMRC randomly selects individuals to investigate is...