Buyers prefer to purchase from firms that understand them and their needs Consultative selling focuses on creating value, building trust with a prospective customer and exploring their needs before offering a solution. In consultative sales, the salesperson’s first...
Supply chain disruption has been an ongoing issue since the pandemic The COVID-19 pandemic created challenges and disruption for businesses across the world. Now that most parts of the world are open and trying to get back to normal, demand is increasing and supply...
What does customer centric mean in business? Being a customer centric business means that the customer is the focal point of all decisions related to delivering products, services and experiences to create customer satisfaction, loyalty and advocacy. Customer...
Hammock: the time and cost-saving property finance platform From 6 April 2024, taxpayers with rental or self-employment income in excess of £10,000 will need to comply with HMRC’s Making Tax Digital (MTD) initiative. Records will need to be kept digitally with returns...
Over the past few months we’ve had lots of new enquiries from business owners who aren’t happy with their current accountant. Mostly they’re frustrated, because they expect much more than the service they’re getting – but as with most things in life,...
In today’s challenging trading environment, a good sales strategy is essential. Talk to existing customers Your current customers are one of your best sources of information. Your existing client base can provide you with valuable feedback about what...
