As a manager there will be situations in which you will have to communicate a new policy or process, understand issues that are impacting on the delivery of results or poor performance, present a report or business case to secure additional resources and so on. Good communication skills can help you to keep your business on track.
When innovation and business objectives are equally valued, broadly promoted and fully communicated, a culture naturally exists that fosters alignment of the two. In order to achieve this cultural shift, top-down business objectives need to be communicated throughout the firm
One of the main differences between an average speaker and a good speaker is that a good speaker possesses the ability to engage with people and really capture their attention. Good speakers are aware of how to make a connection with their audience.
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