Managing Customer Experience

When we have a positive interaction with a business, we feel good about it, and will probably tell friends or colleagues about the experience. So how do you go about managing customer experience in your business so clients are raving to their friends about you and...

Blogging as a Marketing Tool

When you think of social media, the first platforms that come to mind are probably Linkedin, Facebook and Twitter. Have you ever considered using a blog as a social media marketing tool? Blogs can help drive traffic to your website, help search engines to find your...