HMRC has launched new and innovative technology to help more than 3 million customers renew their tax credits. HMRC  has developed a customer-focused service through Amazon Alexa specifically for those seeking help with their tax credits renewals.

Customers with Amazon Alexa-enabled devices can ask Alexa to ‘open HMRC’ and ask for help and information with a change of circumstances, payment information, or a renewal. No personal information is stored on Alexa and customers cannot renew their tax credits using Alexa.

It’s just one part of HMRC’s growing online services. Tech-savvy customers can also use the HMRC App on their smartphone to:

  • Renew their tax credits
  • Check their tax credits payments schedule
  • Find out how much they have earned for the year