Why mistakes are opportunities to learn

We can learn more from failure than success. According to Richard Branson, “One thing is certain in business. You and everyone around you will make mistakes.” If we are all spending time making mistakes, it makes sense to learn from them. Failure is a critical part of...

How do you deliver Customer Value?

Understanding what your customers really value can help you to market your products and services more effectively. Customer value is the perception of what a product or service is worth to the customer.  Customers don’t buy features – they buy benefits. Your...

What is effective multi-tasking?

In today’s fast-paced business world, here are some tips to help you to be more effective at multi-tasking. Over the past 10 years or so businesses have become leaner by reducing employee numbers, focusing on efficiency and increasing the demands on their staff. An...

How to extract profit from the family company

The start of the new tax year means that shareholder/ directors may want to review the salary and dividend mix for 2019/20. The £3,000 employment allowance continues to be available to set against the employers’ national insurance contribution (NIC) liability...

3 risks to consider before you start your own business

  Let’s be completely honest right off the bat: starting a business does come with risks. Taking the leap to go into business for yourself and not for someone else is both exhilarating and terrifying. You’re the one in control – exhilarating! But you are...