Getting value for money from your accountant?

Over the past few months we’ve had lots of new enquiries from business owners who aren’t happy with their current accountant. Mostly they’re frustrated, because they expect much more than the service they’re getting – but as with most things in life,...

How to improve your sales and beat the recession

  In today’s challenging trading environment, a good sales strategy is essential.   Talk to existing customers Your current customers are one of your best sources of information. Your existing client base can provide you with valuable feedback about what...

How to onboard new employees, remotely.

  Onboarding new team members can be difficult and time consuming at the best of times. Now businesses are learning how to onboard remote employees during lockdown and social distancing. The key to successfully integrating new team members who are working...

Avoiding Burnout

In today’s “always-on” society, business owners and managers are under more pressure than ever.  Stress related workplace burnout is now recognised by the World Health Organisation (WHO) as an official medical diagnosis. Here are some tips to help to avoid burnout....

How likely are your customers to recommend you to a friend?

  How likely are your customers to recommend you to a friend? On a scale of 1 – 10, how likely are you to recommend Tyrrell and Company to a friend? This question is the basis for calculating your Net Promoter Score (NPS), and let’s face it, it’s the...